Senior Field Support Technician

We are passionate about what technology can do.
We want to continually improve our service, people and technology.
We are proud that our customers benefit from our knowledge and experience.

We are Claranet and if you share our beliefs, we are looking for you!

Because we aspire to do more and better, we are looking for a Senior Field Support Technician to integrate our internal team, based in Porto.

Your responsibilities include:

  • Ensuring support to our customers.
  • Ensuring the Installation and Maintenance of the Equipment (Desktop, Laptop and Servers Storage);
  • Implementation of deploys in the field;
  • Troubleshooting.

You must have:

  • 12th grade certificate, Degree in Computer Science or similar;
  • Minimum experience of 3 years as a Field Support;
  • HPE certification (Store Ever, Store Easy);
  • Cisco certification (preferential)
  • Experience in Networking;
  • Fluency in English;
  • Availability for 24/7 Prevention if needed;
  • High sense of responsibility and autonomy.

We offer:

  • Regular professional development;
  • Health insurance, with family package;
  • Office facilities for meals and snacks;
  • Regular teambuilding programs;
  • Friendly workplace.

Workplace: Porto

Claranet, Helping our customers do amazing things!

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