Knowledge & Auditing Trainee

We are passionate about what technology can do.
We want to continually improve our service, people and technology.
We are proud that our customers benefit from our knowledge and experience.

We are Claranet and if you share our beliefs, we are looking for you!

Because we aspire to do more and better, we are looking for a Knowledge & Auditing Trainee to join our team, based in Lisboa - Carnaxide.

Your responsibilities include:

  • Review Knowledge articles to ensure compliance with internal guidelines and global best practices;
  • Support the validation of Knowledge articles, engaging with managers and other stakeholders to ensure reliability of the documentation;
  • Audit tickets to evaluate the compliance with the approved processes;
  • Propose potential improvements based on the articles review, stakeholders feedback and/or on the audits results.

Your must have:

  • Training in Business Management or similar area;
  • Critical thinking;
  • Knowledge of English (spoken/written);
  • Good communication skills;
  • Quality orientation;
  • Ability to analyse and solve problems;
  • High sense of responsibility.

We offer:

  • Hybrid Workplace;
  • Office facilities for meals and snacks;
  • Friendly workplace.

Workplace: Lisboa - Carnaxide

Claranet, Helping our customers do amazing things!

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